This is a collection of team members latest personal blog items.
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Andy Macleod
30/04/2012
Technical metrics such as application response time provide a mechanism for gauging whether application response slows during peak use, or whether it improves as a result of IT investment. But does...
Tags:
Cloud Computing
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Actual Experience
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Automated Analytics
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IT investment
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Perceptual Quality
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Technical Metrics
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Dr Raj Curwen
08/03/2012
If you provide 'business to business' services for multiple customers we can provide cloud based 'business to business' management solutions that will manage your relationship with your customers;...
Tags:
Cloud
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SaaS
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'business to business' services
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Cara Digital
,
cloud based 'business to business' management solu
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Cloud based solutions
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ERP Systems
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HTML 5
,
SOA model
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Neville Brown
08/06/2011
I talk to many IT and business people about the benefits of Cloud computing and hear three recurring themes. Aside from choosing the right solution, prospective Cloud buyers want to know: When is...
Tags:
Cloud
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Cloud Computing
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Cloud buyers
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Cloud projects
,
Cloud solution
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Dick Benton
08/06/2011
By Dick Benton, GlassHouse principal consultant Putting a value on customer satisfaction can be difficult, because only the user of your services can actually define that value. You can conduct...
Tags:
GlassHouse
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Dick Benton
08/06/2011
By Dick Benton, GlassHouse principal consultant Once you've have identified the actual unit of deployment, you should consider what components make up a fully loaded cost. If your IT team includes ...
Tags:
Cloud